PRIVACY POLICY • Innovative Designs Inspired Solutions for Your Business

At Grand Branding Ltd, we take your privacy seriously. This Privacy Policy outlines how we collect, use, and protect your personal data in accordance with the UK GDPR and the Data Protection Act 2018.

1. Who We Are
Grand Branding Ltd is a graphic design agency based in the United Kingdom. We provide design services such as logo design, branding, print design, web design, and more. For UK GDPR, Grand Branding Ltd is the “data controller.”

Contact Information:

Company Name: Grand Branding Ltd
Address: 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ
Company number: 15652188
Email: support@grandbranding.uk

2. What Data We Collect
We may collect the following types of personal data:

Personal Identification Data: Name, email address, postal address, phone number.
Business Information: Company name, job title, and company address.
Project Information: Design specifications, project requirements, and related communications.
Financial Data: Payment information for invoicing and billing purposes (handled securely through third-party payment processors).
Website Data: IP address, browser type, and usage data (via cookies and similar technologies).
3. How We Use Your Data
We collect and use your personal data for the following purposes:

To provide and manage our graphic design services.
To communicate with you regarding projects, quotes, and inquiries.
To process payments and send invoices.
To improve our services, website, and user experience.
To comply with legal obligations (e.g., for accounting or tax purposes).
4. Legal Basis for Processing Your Data
Under UK GDPR, we process your personal data based on the following legal grounds:

Contractual Obligation: When processing is necessary for the performance of a contract (e.g., delivering design services).
Legitimate Interests: Where necessary for our legitimate business interests, such as improving services and managing client relationships.
Consent: When you provide consent for specific uses, such as subscribing to our newsletter.
Legal Compliance: To fulfill our legal obligations, such as record-keeping for tax purposes.
5. Data Sharing and Disclosure
We will not sell, trade, or rent your personal data to third parties. However, we may share your data with:

Service Providers: Third-party providers who assist with billing, project management, web hosting, etc. These providers only process data as instructed by us.
Legal Authorities: If required by law or to protect our legal rights, we may disclose your personal data to governmental authorities or law enforcement agencies.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These measures include [describe security measures such as encryption, secure servers, etc.].

7. Data Retention
We will retain your personal data only as long as necessary to fulfill the purposes for which it was collected, or as required by law. This period may vary depending on factors such as the nature of the services provided and legal requirements.

8. Your Rights
Under the UK GDPR, you have the following rights regarding your personal data:

Right to Access: Request access to the personal data we hold about you.
Right to Rectification: Request correction of inaccurate or incomplete data.
Right to Erasure: Request deletion of your personal data, subject to legal limitations.
Right to Restrict Processing: Request to limit how we process your data.
Right to Data Portability: Receive your data in a structured, commonly used format.
Right to Object: object to the processing of your data for direct marketing or other purposes based on legitimate interests.
To exercise any of these rights, please contact us at [Your Email].

9. Cookies and Website Data
Our website uses cookies to enhance the user experience and gather data on website usage. You can manage your cookie preferences through your browser settings. For more details, please refer to our Cookie Policy.

10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. Please review this policy periodically to stay informed about how we protect your data.

11. Complaints
If you have concerns about our use of your personal data, you can contact us at support@grandbranding.uk. You also have the right to file a complaint with the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues, at the ICO website.